KLM live reply to social media.
http://www.facebook.com/KLM?sk=app_119847901452773
KLM now responds to your questions within the hour via http://twitter.com/klm and http://facebook.com/klm. To promote our 24/7 service, we replaced our usual typed responses by a living alphabet! Plus, you can now use our alphabet to win 2 KLM tickets!
For 1 day, The KLM Reply saw 140 KLM employees give unique replies to friends' and followers' tweets and posts, by assembling the answer live before their eyes. All within the hour.
KLM answers every tweet and post in person. Within the hour. Day and night.
Music: 'Feel it' by Ferry Corsten
UPDATE: svp niet dat leadformulier gebruiken, kost mij geld en dat hoort lang en breed uitgeschakeld te zijn, fout van Slideshare...
PR 2.0 & social media blog | International PR-consultant, social media strategist | Freelance PR-adviseur, social media strateeg in Amsterdam